Shipping policy
Shipping Policy
We aim to get every order to you as quickly and safely as possible.
Delivery Times
Orders are typically delivered within 2–3 business days from the date of dispatch. Please note this is an estimate and not a guarantee.
Outlying Areas
Customers in outlying or rural areas may experience longer delivery times. We appreciate your patience if your area falls outside our standard delivery zones.
Delays Beyond Our Control
While we do everything we can to ensure timely delivery, we are not responsible for delays caused by circumstances beyond our control, including but not limited to:
- Courier strikes or industrial action
- Severe weather conditions
- Public holidays
- Load shedding or network disruptions
- Customs or postal delays
Order Tracking
Once your order has been dispatched, you will receive a tracking number so you can follow your delivery every step of the way.
Questions?
If you have any questions about your order or delivery status, please contact us at info@worldteaspice.co.za.